lucy in the sky customer service number lucy in the sky customer service number

I emailed on 9/16 noone has contacted me. As of 10/10 it hasn't even shipped, although they charged my credit card immediately. We may also share information with companies assisting in fraud protection or investigation. If you're having problems with your Sky/ Yahoo email account, then phone us on 03442 411 653 for help. Seven things you didn't know about "Lucy in the Sky with Diamonds" Now my daughter has no dress for homecoming and we are scrambling. For international customers, return postage is the responsibility of the recipient. Sky Fax. Hi Denver, -Kate. The Lucy in the Sky customer service email is a marketing campaign by the company Lucy in the Sky. If we are unable to contact you we will treat the order as cancelled. Backed by the National Science Foundation, Love this website but i can't re order my dress because my, Unfortunately the one dress that actually came within the expected, If I do not get a refund, I will be disputing the charge on my, Great it you have 2 months to wait for a dress and don't care that there is zero customer service. My advice to anyone. We have Live Chat and Email available for any questions or concerns. This is the one Sky contact number constantly referred to as being dedicated to customer service. I will definitely order from this website again. Lucy in the Sky is an arty mess that is trying so hard to say something profound but loses the very appeal of its source material. Her real name is Carmen and she is secretive about her backstory. Shop now at www.lucyinthesky.com, To find more information about reviews and trust on Sitejabber.com please visit. -Kate. Update 2/28 - Kate, I already received a response earlier today from your 'resolutions' team and they refused to refund for the 2nd dress. Lucy in the Sky Reviews | Read Customer Service Reviews of lucyinthesky Totally disappointed! Thanks for your feedback. Please make sure that the style is in original condition otherwise it may be sent back to you. Try the following: 0800 587 4005. Don't waste your time or money, just go somewhere else! what is the average shipping time? Critic England, United Kingdom. Please email us at resolution@lucyinthesky.email so we can assist you sooner. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Lucy in the Sky Reviews | Read Customer Service Reviews of lucyinthesky Tip for consumers:Plan on either ordering 6+ months in advance, or just dont order from them. Sky Customer Service Telephone Numbers - Digital Plans You will see an option to automatically apply any store credit you have available on the Payment section of the checkout page. In November 2022, I ordered for dresses from Lucy in the Sky. In order to have an account with AfterPay, you must: - Have a valid and verifiable mobile number, -Use a US Mastercard or Visa credit or debit card to make a purchase. I can always count on you for the best quality and accurate fit. Business days do not include weekends or public holdiays. Hans from Lucy in the Sky was veryprofessional, quick to respond and delivered great customer service. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We may also send you from time to time (by email) information about products and services and details of promotions and special offers from Lucy in the Sky, Inc. If you order multiple styles with different delivery dates, they may ship separately. - Check in with your local post office, as packages are often held there for pick up. Consumers complaining about Lucy in the Sky most frequently mention customer service, store credit and phone number problems.Lucy in the Sky ranks 92nd among Women's Clothing sites. Number of comments: 0 Shipping I need to change my address or order, how do I do this? Either you embrace "diaper astronaut love triangle" or you don't . Good Luck! If you need help please email us at resolution@lucyinthesky.email if anything else. Our demand recently has picked up far quicker than expected - we expect to start restocking all styles as per usual within the next 7 days. Yes, it says so on the website -- READ THE FINE PRINT. Horrible return policy. We'd love to find a resolution You can email us at resolution@lucyinthesky.email for further assistance. Shipping was supposed to be 5 business days. We do not do direct exchanges, but you can use the store credit you will receive to reorder a style in a preferred color/size. Gain trust and grow your business with customer reviews, Made and Designed in Los Angeles - New Arrivals Weekly. To name a few, the wrong item was delivered, the package took over a month to be shipped, and customer service was unprofessional and slow. Returned the dresses in a timely fashion, expecting a refund but was only offered a store credit! I have twice ordered from this website (years apart) and both times my items were not sent out. Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). Is Sky Internet down? Broadband issues and outages explained where you can enter your landline number to check the service. It is 9/23 no dress. Lucy in the Sky - Home | Facebook Thanks for your feedback. They have such cute styles, but the clothing quality is so bad. They said I would be receiving updates and a tracking number. 6) Actor William Shatner also covered the song in dramatic, spoken-word style. I placed an order and was waiting for more than a month. Live chat is never available, no phone # to call to speak with anyone, and does not reply to e-mail! Orders and upgrades. Share. You can email us at resolution@lucyinthesky.email! Company is a scam that sucks money and slow on delivery even though all items stated are in stock. Here are 8 tips for writing great reviews. Their refund policy may not be the best for someone that doesn't want to order from them again but my other two dresses turned out beautiful! Lucy In The Sky Clothing - Miss American Made Please email us at resolution@lucyinthesky.email if anything else. Message KYLA via the following: Service 527 Shein has better quality than this garbage! Im very disappointed. Please email us at resolution@lucyinthesky.email so we can assist you sooner. this was for a very special event and now i have no outfit and no resolution to this. Lucy in the Sky is an online fashion store that offers clothing and accessories for the life of the party. You must not misuse this Website. You should check this page regularly to take notice of any changes we may have made to the Terms of Service. LUCY IN THE SKY - YouTube We ship to just about every country in the world - though if you can't see any shipping options for your country, send us a message via the 'contact us' form and we will see what we can do. Anyone can write a Trustpilot review. I had an issue with my dress being see through and needed a replacement soon for an event. -Kate. Hi Natalie, We're sorry to hear about the sequin issues on the dress. Contact BT | Call us or chat online | BT Help This cost is not covered or charged by us and is the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. Trust that their reputation is deserved. . We do not have a customer service phone number at this time - feel free to reach out to us at shop@lucyinthesky.email or resolution@lucyinthesky.email:) However, our order arrived two days late and was not usable, therefore, for my daughter's graduation. We do try and post a disclaimer that this does happen with sequin styles. The customer service is great and pretty quick but I have to say the shipping can take a while so you have to order with a good amount of time to spare. If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. The dress we purchased did not fit at all like the photo depicted on the site. These numbers are generally staffed between the hours of 7 am to 11 pm every day. The delivery timeframe can also be found on each individual product page, on the My Order shopping cart page, or in your email confirmation. United States. Business Profile for Lucy In The Sky, Inc - Better Business Bureau You can check out our return policy at http://www.lucyinthesky.com/shop/help as well as each individual product page under the Payment and Return Policy section. I had a few concerns about my order and my online team member Danielle M. was very helpful. These government-sponsored enterprises provide more than $7.3 trillion in funding for the U.S. mortgage markets and financial institutions. I am doubtful now the dress will come in time (or ever) for my event. If you have any further questions or concerns please email us at resolution@lucyinthesky.email so we can assist you sooner. 0800 230 0202. I greatly appreciate the customer support 24 hour 7 days a week chat box. Please email us at resolution@lucyinthesky.email for further assistance. -Kate. my party is april 10. Very professional. Please email us at resolution@lucyinthesky.email so we can assist you further. By placing an order you are offering to purchase a product on and subject to the following terms and conditions. If the initial address provided was incorrect, your package will be processed as returned to sender by our returns team. He understood my issue, addresses it and rectified it. DO YOU SHIP INTERNATIONALLY? Terrible return policy. Do the dresses come within two weeks and is it worth the money? Thanks for your feedback. Find out how we combat fake reviews. Sky's customer service number. Shipping is free over US$75 and US$6.90 for orders under US$75. In order to contract with www.lucyinthesky.com, you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Ive personally only ordered dresses with a specific ship by date snd they usually come within 3 - 4 days. This will be automatically applied to your account attached to the email address used for the order. Search. Please email us at resolution@lucyinthesky.email so that we can better assist you! You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. I ordered the Kayden Dress in black. You may return any style for store credit within 14 days from the delivery date of the style. Pepper's Lonely Hearts Club Band. Contact Sky | Fastest, No Wait Time - GetHuman We're sorry to hear that you had issues with your orders. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Lucy in the Sky, Inc. We may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. You can also visit this article for more information on getting support! Their trendy collections are always changing and they offer many sales. For more specific information or any delivery concerns for any U.S Orders, you can reach USPS Customer Service below: Email: https://www.fedex.com/en-us/customer-support.html. We do not provide information to these agencies or companies for marketing or commercial purposes. I DO NOT RECOMMEND THIS COMPANY! When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The company is best-known for its dresses, but they also offer swimwear, rompers and jumpsuits, two piece sets, skirts, shorts, tops, bodysuits, and pants. The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. These linked sites have separate and independent privacy policies. We're so sorry to hear about the order. Designed in Los Angeles - New Arrivals Weekly. If you're reaching out to us regarding an order, please have your Order ID in your message. Really bad. I ordered a dress on October 2,2019 and still not dress. Lucy in the Sky Reviews | Read Customer Service Reviews of lucyinthesky So glad we were able to help! Hi Kristina, My dress was supposed to be here on Mar2-Mar8 and was told it would be mar 24! They have a wide variety of clothes and accessories for men, women, and children. I'm convinced company is run out of a basement and lack computer skill to process anything. I regret buying anything from them. Thanks for your feedback. Did all refunds go to store credit or were some people able to get a full proper refund? Shop faster with the App My Account Account Wish list Order Status Help Center shipping returns sizing My item did not arrive in the alotted time it was supposed to with NO communication from the company. All of our styles are designed at our offices in Los Angeles, and produced excusively in-house domestically and internationally. Please email us at resolution@lucyinthesky.email so we can assist you further. Copyright 2023 Lucy in the Sky inc. All rights reserved. Dispatch times may vary according to availability and subject to any delays resulting from postal delays for which we will not be responsible. Lucy in the Sky Reviews | Read Customer Service Reviews of lucyinthesky.com You would have received multiple shipping notifications if this is the case. We're sorry to hear about the sizing issue. I HAVE MY TRACKING NUMBER. My daughter has an event Nov. 19. There are thousands other options. KYLA can provide quick and real-time responses to your SKY service concerns. Products used:We havent received the products, Hi Jessica! It was also incredibly short it looked fine on the tall super models, but on someone who's 5'0, the slit was ABOVE my underwear so whack, will never shop here again. -Kate. Please note loose glitter, sequin, excess threads or sheerness is not considered faulty; these are often natural results of the manufacturing process or how the product is designed. Buybook, Radieva 4, Sarajevo 71000, Bosnia and Herzegovina. Hi Sonam, Thanks for your feedback. Lucky in the Sky has good web ratings overall. But, things are not as they seem on the surface and Gene and his two buddies discover her story is a sham. -Kate. I'm wanting to buy the starstruck strappy dress, should i size up or get my normal size? The reps copy and paste generic statements to your emails and don't actually solve any issues. Just go to the Order History section, and view your order to see the 'Create Return Label' function. If the issue persists, we would suggest to follow up with your bank. Please use the following size guide to help determine your size of clothing. Ordered 4 dresses in August 2022 for several events (totaling over $300). We want to make sure that this refund goes through immediately. Yes! Faq - Lucy in The Sky Our models are generally around 5 Feet, 9 Inches / 175cm tall, and are always photographed wearing a size small. Then, the item never ships. International shipping is free worldwide over US$50 (not including taxes or customs fees) and US$6.90 for orders under US$50. Contacting Sky | Sky Help | Sky.com How useful is that if the items never come? We're sorry to hear about the order being delayed. For further information, please visithttps://help.afterpay.com/hc/en-au/. Use a US Mastercard or Visa credit or debit card to make a purchase, Lucy in the Sky, Inc. operates this Website. If they don't offer refunds, they should have made this much more clear during purchase. Contact us at on the 'Contact Us' form at www.lucyinthesky.com/shop/contact, or at shop@lucyinthesky.email. | Read 5,961-5,980 Reviews out of 6,594 Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. See Profile. . Meanwhile, the brand is posting on social media like everything is peachy and deleting negative comments. Completely different material than pictured. Meanwhile, the mesh on-top comes is super long and looks incredibly awkward. We're so sorry to hear that you have not received your refund yet. I will absolutely be reordering a new size and be a returning customer! Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We're so glad that our customer service team was able to assist you. We cover the cost of all domestic return shipping for all styles. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. I wear a size 12, and the size 12 they shipped me barely fit over one leg. They offer advanced store credit on returns and after chatting a live agent and giving the order number, they found I'd already shipped it and immediately sent my store credit code to my email. The dresses were way too short - they barely covered my butt. Funding Rounds Number of Funding Rounds 9 Total Funding Amount $144M. Contacting Sky Thanks for using our online services - if you do still need to contact us, please be aware that wait times may be longer than normal, but be assured we're prioritising calls from customers who've already been online. The dress is also incredibly thin and doesn't have much structure. Intellectual Property, Software and Content. I have emailed twice and now we are scrambling for a dress for homecoming the week of. Technical support. If a new order is needed urgently, we can issue the store credit in advance once the package has been dropped off to USPS and the tracking has been scanned in. -Kate. Lucy in the Sky, Inc is committed to ensuring that your privacy is protected. 2023 Trustpilot, Inc. All rights reserved. Purchased a dress that ended up not fitting well, went to return only to learn that they only offer store credit refunds. Byusing this Website, you consent to the processing described therein and warrant that all data provided by you is accurate. The quality of clothing is so bad. LUCY IN THE SKY Help Centre Back in London Lucy has a choice - stay with James or pine for Nathan, who's far away. Please email us at resolution@lucyinthesky.email so we can look into this for you. We would suggest to double check your card details. I've never encountered an online retailer like this. Now it's scheduled to be sent 4 weeks after it was first supposed to arrive. All of our payments, both directly through PayPal and via the Credit/Debit Card option, are securely processed by PayPal's PayFlow payment gateway. This store has a great selection of dresses but unfortunately 1/3 of the dresses I've ordered was not what I expected based on the photo. WHY DIDN'T I RECEIVE AN ORDER CONFIRMATION? It is an eligible payment method for all U.S orders over $35. Hi Grace, Thanks for your feedback. She answered all the questions we had quickly and gave good advice. there is a dress i like but it is all out of stock. Business Profile Lucy In The Sky, Inc Online Retailer Contact Information 748 S Main St Los Angeles, CA 90014-2013 Get Directions Visit Website (213) 278-0968 Average of 282 Customer Reviews. I emailed them to check if my order still hasn't shipped, please cancel and give me a refund. Unfortunately many people fall for their intentionally obtuse return policy, but from someone who had a valid return, it took over a month to get my refund returned to my credit card, and I only received it then because I reached out to support multiple times. If you do not receive an email from us within 5 minutes of placing your order, we'd suggest to double check your spam/junk mail. You can reach out to us via email at shop@lucyinthesky.email or via Live Chat during our business hours. Direct number; Sky Freephone customer services: 0800 151 2747: Alternative free telephone number: 0844 800 0040: Main 0344 number: 03442 411 653: Alternative Lo-call number: . Hi KM, Hi Mandy, They just keep everyone's money, don't send anything. Write to us at: Customer Service, Lucy in the Sky, Inc. 1200 Wall Street, Floor 2, Los Angeles, CA, 90014. Sharing is caring! As soon as I opened the bag thousands of sequins poured out and the dress felt like thin sandpaper. In the case you forgot to use a store credit we suggest canceling the order for a refund and re-ordering with the store credit. We do not save your payment method details on our website. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. . I have never been able to complete a return that quickly. Lucy In The Sky Reviews, Complaints, Customer Service A store credit is automatically applied to an account attached to the email used for an order. - Your order may have been shipped in multiple parts, so the other products in your order may be coming seperately. Breaching this provision would constitute a criminal offense and www.lucyinthesky.com will report any such breach to the relevant law enforcement authorities and disclose your identity to them. We're sorry to hear that you had issues with your order. I understand this is a busy time of year but so many girls are buying homecoming dresses that won't arrive in time. In the end the skirt fit very snug and my booty looks great in it. I am very disappointed as will now have to cancel and wait for our money, which sounds like from reviews takes awhile. You can call Tata sky Toll-free number- 1800 208 6633 and share your queries with the team.. Write to us at: Customer Service, Lucy in the Sky, Inc. 1200 Wall Street, Floor 2, Los Angeles, CA, 90014.WHAT INFORMATION DO WE SHARE WITH OTHERS?

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